You may request a return or exchange within 30 days of delivery. To be eligible, items must be unused, unwashed and undamaged, with all original tags and packaging included. Products that have been worn, washed, damaged after delivery or personalized are not eligible for return.
Please contact our official support email first to obtain return authorization before sending anything back. Return postage is paid by the buyer, unless the item arrived defective, damaged in transit or incorrect — in those cases we cover the return shipping cost.
Approved refunds are issued only after the returned items are received and inspected. The time it takes for the money to appear in your account depends on your payment provider’s processing cycle.