Q: When will my package arrive?
A: We pack and dispatch most orders within 1–3 business days. Once shipped, US domestic delivery typically takes 7–12 business days depending on your location and carrier conditions.
Q: Can I change my shipping address or cancel an order?
A: Address changes and cancellations are possible only while your order is still being processed. After the parcel has been handed to the carrier, the order can no longer be modified.
Q: What is your return policy?
A: You have 30 days from the delivery date to request a return or exchange. Items must be unworn, unwashed and complete with original tags and packaging.
Q: The color looks slightly different from the photos. Is that normal?
A: Yes. Screens, lighting and fabric dye lots can all cause small color differences. Such variations fall within the normal range and do not count as quality defects.
Q: How do I choose the right size?
A: Please refer to the size chart on each product page before ordering. If you are between two sizes, we recommend sizing up for a more comfortable fit.
Q: How can I follow my shipment?
A: A tracking number is emailed to you automatically as soon as your order ships, so you can follow its journey in real time.